Terms of Service

The service

Tech Box d.o.o. provides TerenIQ construction field operations software: projects, tasks, inspections, issues, RFIs, daily reports, permits, safety briefs, plans, documents, equipment and team management, available through the web app and our iPhone and Android apps. By creating an account you enter this service agreement with Tech Box d.o.o. and accept these terms on behalf of your company if you are authorized to do so.

Trials

A new workspace may receive a 14-day service trial, or another period shown before signup. An eligible App Store account may separately receive a 14-day introductory subscription offer when that offer is displayed on the purchase screen. Trial availability is not guaranteed and depends on eligibility. At the end of an unpaid service trial the workspace becomes read-only until a plan is activated. If no plan is activated within 90 days after the trial ends, the workspace and all of its data are permanently deleted; we email the owners before this happens.

Plans and payment

Paid use is priced per seat on the plan you agree with us. On the web, we invoice each billing period and you pay by bank transfer using the invoice reference. If an invoice remains unpaid past its due date plus a grace period, the workspace may be suspended to read-only until payment arrives; reactivation is immediate once we confirm the transfer.

In the iOS app, subscriptions are sold as auto-renewable in-app purchases through the Apple App Store. Payment is charged to your Apple Account, and the subscription renews automatically for the same period and price unless it is cancelled at least 24 hours before the end of the current period. You can manage or cancel a subscription anytime in your Apple Account settings. The offer and price displayed by Apple before confirmation control the purchase. Restore Purchases can be used in the app to restore an eligible subscription.

The Apple Standard EULA applies to the licensed iPhone app in addition to these service terms. If these service terms conflict with Apple’s mandatory App Store terms for the app license or purchase, Apple’s terms control for that subject.

The Android app can be used to access a TerenIQ workspace but does not offer plan purchases inside the app. Google Play terms apply to the Android app's distribution and license where required.

Your content

Everything your company records in TerenIQ remains your company's property. You grant us only the rights needed to store, process and display that content to your authorized users. You are responsible for having the right to upload what you upload.

Acceptable use

Do not use TerenIQ to break the law, to store malicious code, to probe or overload the service, or to access other companies' data. Seats are for named individual users; credential sharing across people is not permitted.

Availability and support

We operate the service with care but do not promise uninterrupted availability. The mobile apps are offline-first, so field work continues through connectivity gaps. Support is available at [email protected]; Enterprise plans receive priority responses.

Liability

TerenIQ is a record-keeping and coordination tool. It does not replace your legal duties around site safety, inspections or permits. To the extent permitted by law, our total liability for any claim is limited to the fees your company paid us in the 12 months before the claim arose.

Ending the agreement

You can stop using the service at any time; unpaid periods already invoiced remain due. On termination we delete your company data on request, as described in the Privacy Policy.

Changes to these terms

If we change these terms in a way that matters, we will notify company owners by email before the change takes effect. Continued use after that date means acceptance.